| TeleVantage is the
feature-rich, software-based phone system that combines the power of your
desktop computer with the most advanced communications technology available
today. Built on an open-systems architecture, TeleVantage provides more
value for your money than any other phone system, while safeguarding your
investment for the future.
With best-in-class IP telephony and
feature-rich functionality, Vertical’s TeleVantage system unlocks the hidden
potential inside your existing phone system, helping your people and your
business work more responsively, productively and profitably.
TeleVantage is designed to integrate
with IP and legacy environments and supports IP, analog, digital and
soft-phones. Installable in just a few hours, TeleVantage is a
next-generation phone system with the advanced features and flexibility you
need to grow your business.
Robust Productivity Applications
- VIP routing rules with "follow-me" call
forwarding
- Unlimited Voice Mail
- Unified Messaging (phone, data, fax)
- Integrated conference bridge (for
low-cost conferencing)
- Integration with CRM applications
- Individual GUI-based personalization for
users
Industry-Leading Call Center
Application Suite
- Customizable automatic call distribution
engine
- Real-time queue and agent statistics
- Centralized menu-based administration
- Queue and agent performance reports
- Supervisor monitor, coach, join, and
record
Powerful Add-On Modules and Enhanced
Features
- Point-and-click GUI for your IT
administrator
- Comprehensive reporting
- Robust conferencing (scale up to hundreds
of simultaneous conference participants)
- Multi-site Management
- Smart Dialer
- IVR
TeleVantage delivers a superior
feature set at a lower cost of ownership than a proprietary phone system.
TeleVantage includes a robust software PBX, comprehensive messaging
capabilities, professional auto attendants, and much more in a turnkey
system. You get all the features and flexibility you need to grow your
business up to 288 trunks by 720 stations.
Comprehensive Voice Mail System
Comprehensive and advanced visual voice mail is included at no
extra charge.
Automated Attendant
Callers can dial an extension directly or use the dial-by-name
directory with professional, efficient call answering that enhances your
company's image.
Powerful Call Center
Maximize revenues and enhance customer service with the TeleVantage
Call Center, a powerful, flexible solution at a fraction of the cost of
comparable systems.
Comprehensive Call Management
Screen or route calls or use "follow-me" call forwarding to ensure
important calls are never missed.
Intelligent Graphical User Interface
PC users see and hear voice messages, graphically manage their own
calls and integrate phone and e-mail messaging.
Graphical System Administration
Easy-to-use, Windows-based system administrator interface makes
managing the phone system as simple as administering your network.
Voice-over-IP Support
Route calls over the Internet or a corporate intranet, saving money
by avoiding long distance tolls. Dialing branch offices is as easy as
calling an extension down the hall.
Open API
Easily integrate your phone system with any other software or
hardware, or build custom applications that tightly integrate with your
TeleVantage system.
|
Vertical TeleVantage 7.0
